Refund Policy

Creationauts wants you to be satisfied with our products. If, for any reason the software you receive does not meet your expectations after trial, we will refund the purchase of the products you purchased providing your request meets the conditions listed hereafter.

Refund condidtions:

  • 1. You contacted our customer service department to request the return within 10 days of purchasing the product.
  • 2. You are able to provide your license registration details (ID and KEY) if your license contains a registration process, and the transaction ID or email associated with the buyer informations.
  • 3. The product is faulty or not working as advertised on our website.
  • 4. The trial version of the product has been launched at least once on the same machine the license was registered.

If your request meets the aforementioned criteria, your refund will be processed within 30 days of issuance of the confirmation of the deactivation of the issued licenses. Aside from this warranty, no other refunds of any kind will be available.